Refund and Cancellation Policy
This Refund and Cancellation Policy applies to all purchases made through AvaComputer.online, operated by Allroundfix LLC. By placing an order on our website, you agree to the terms outlined below.
Order Cancellation
Customers may request to cancel an order before it has been processed or shipped. Cancellation requests should be submitted as soon as possible by contacting our support team.
Once an order has been shipped, it can no longer be canceled and will be handled in accordance with our return and refund procedures.
Refund Eligibility
A refund may be approved under the following circumstances:
- The product arrives damaged or defective
- An incorrect product was delivered
- The product is returned within the applicable return period and remains unused
- The item is returned in its original condition with all packaging, accessories, manuals, and included components
All refund requests are subject to inspection and approval by AvaComputer.online.
Non-Refundable Items
The following items are generally not eligible for refunds:
- Digital products, software licenses, activation keys, or downloadable content once delivered
- Products that have been installed, activated, modified, or used
- Customized, personalized, or special-order items
- Products damaged due to misuse, neglect, improper installation, or unauthorized repairs
- Clearance, final sale, or non-returnable items clearly marked at the time of purchase
Return Process
To request a return, refund, or replacement, please contact our support team and provide:
- Your order number
- Details of the issue or reason for the return
- Supporting photos if the product is damaged or incorrect
After reviewing your request, we will provide return instructions and any necessary authorization information.
Returns sent without prior authorization may be refused.
Refund Processing
Once the returned item has been received and inspected, we will notify you regarding the status of your refund request.
If approved, the refund will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider, but refunds are generally completed within 7–10 business days after approval.
Shipping Charges
Original shipping charges are non-refundable unless the return results from our error, such as shipping an incorrect or defective item.
Unless otherwise required by law or agreed upon by AvaComputer.online, customers are responsible for return shipping costs.
Exchanges
If you receive a defective, damaged, or incorrect product, we may offer a replacement or exchange subject to product availability. If a replacement is unavailable, a refund may be issued at our discretion.
Policy Updates
Allroundfix LLC reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Any revisions will become effective immediately upon publication on this page.
Contact Us
For cancellation requests, returns, exchanges, or refund-related questions, please contact:
Allroundfix LLC
Operating as: AvaComputer.online
670 River St, Hyde Park, MA 02136, USA
Email: support@avacomputer.online
Phone: +1 (857)-397-0169